G Agent: Enterprise AI That Works for Humans

  • Date

    May 05, 2025

  • Duration

    1 Hour and 30 Minutes

Catch the key insights from our exclusive webinar on everything related to our famous “G Agent” and how businesses are harnessing the power of AI Agents to drive effective measurable results.

Overview

This webinar explored the evolution of AI Agents, introducing G Agent as the enterprise agentic framework, and showcasing real-world applications in oil and gas, retail, and governmental industries. Attendees gained strategic and technical insights into how AI Agents transform business workflows and decision-making.

Speakers

  • Louay Karout

    I’m excited to share how, as Ghaia’s CTO, I’ve helped evolve AI agents from innovative ideas to real-world enterprise practices.

    Louay Karout

    Chief Technology Officer

  • Mohamad Rami Amcha

    COO at ghaia.ai with 15 years of experience leading digital transformation and strategic innovation, enriched by an 8-year tenure at Microsoft.

    Mohamad Rami Amcha

    Chief Operating Officer

  • Swapnil Gupta

    Data Science Leader with 12 years of experience leading AI/ML-driven transformation, designing cutting-edge AI architectures, and scaling high-impact machine learning solutions.

    Swapnil Gupta

    Director of AI and Data Science

  • Lasha Targamadze

    As Presales Business Analyst, I deliver creative solutions to complex problems through sharp analytical thinking and a keen eye for detail.

    Lasha Targamadze

    Presales Business Analyst

  • Serena Kobeissi

    As an AI Experience Engineer with a background in Computer Science from the AUB, I bring a deep understanding of AI ethics, practical problem-solving skills, and a passion for creating responsible, human-centered AI solutions.

    Serena Kobeissi

    AI Experience Engineer

Key Takeaways From the Webinar

AI agents are an AI system that can perceive its environment and make decisions, accordingly, aligning with the business needs and objectives.

AI agents are employed to automate business processes instead of manually doing repetitive tasks.

AI agents don’t replace humans, but they collaborate, adding to them the emotional and social perspective humans have.

AI agents are set apart from traditional chatbots in three components: planning, memory, and action. Once we put these in an AI system, we can call this an AI agent.

AI has developed from mimicking humans in the 1950s, machine learning in the 2000s, and deep learning in the 2010s into generative, perceptual, and agentic AI nowadays. These agents are creating real-world change in organizations such as Chevron, Walmart, and Dubai Municipality.

AI agents don’t replace SaaS, they enhance it. SaaS is the system of record, AI agents are the system of intelligence – adaptive, action-oriented, and integrated across platforms. AI agents don’t replace SaaS — they orchestrate and optimize it. When verticalized (legal, HR, procurement agents) and when they natively integrate AI, memory, reasoning, and APIs — no SaaS UI is needed, so they become disruptive.

G Agent is our revolutionary solution for AI-driven business orchestration:

  1. Human-in-the-Loop Interface: for seamless collaboration with human on tasks, tracking actions, and stepping in when needed.
  2. Reasoning, Planning and Real-Time Action Execution
  3. Ongoing Learning, Contextual Awareness & Memory

It works in “Orbits” and is controlled by a central “Gravity Agent”, which allows intelligent teamwork across departments.

G Agent has a 9-layer architecture to ensure optimal solutions and outcomes for our customers in terms of security, data, and memory.

The prerequisites for integrating the G Agent are:

  1. Infrastructure Readiness
  2. Data and Tools Integration
  3. Defined Business Value/ ROI
  4. G Agent Orbit
  5. Roadmap/ Strategy

G Agent Deployment Roadmap:

  1. 0-3 months: Data preparation, tool integration, initial setup, and agent onboarding.
  2. 3-9 months: Agent expansion, self-correction, and user feedback.
  3. 9-18 months: Full-scale deployment, mature galaxy collaboration, and evaluation.

We’re already deploying G Agent in 3 main industries:

  1. In Government: We’re deploying G agent for legal departments as a legal analyzer and reducing manual review time by over 80%. Also, we’re deploying it to support E-services requests, thus helping citizens to get faster and smarter responses.
  2. In Retail: G agent is serving as an intelligent procurement advisor, making real-time recommendations based on sales pattern and stock levels. It is also balancing the inventory between stores. G Agent is handling too customer inquiries in multiple languages which reduces pressure on call centers.
  3. In Oil and Gas: G agent is optimizing the rig scheduling. It’s acting as an advisor for network and flowline optimization. And it’s working to proactively predict maintenance needs before equipment failure, ensuring uptime and safety.

Webinar Snippets

Big tech companies like Microsoft, Google, Amazon, Oracle, Salesforce are putting a lot of investments into autonomous agents… because they believe in its outcome.

Louay Karout

Chief Technology Officer

This is not only an automation — that’s actually an evolution.

Mohammad Rami Amcha

Chief Operating Officer

Deploy Your First AI Agent Today

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